Administrative Support Assistant
Administrative Support Assistant
Looking for a role where your customer service skills can shine? The City of Medford’s Parks & Recreation Department is hiring a part-time Administrative Support Assistant at the Santo Community Center! In this role, you’ll be the friendly face at the front desk, providing cheerful and accurate customer service, answering questions, and processing transactions. You’ll also have the opportunity to interact regularly with Discovery Preschool parents, teachers, and students, making a meaningful impact on their experience. If you enjoy a dynamic environment and love helping people, we’d love to hear from you—apply today at Medfordoregon.gov!
Required Education and Experience:
- Graduation from high school or GED.
- Must be 18 years of age.
- One (1) or more years of customer service experience in an office setting.
- The ability to follow verbal and written instruction.
- Excellent interpersonal, verbal and written communication skills.
- Basic math and cash handling skills.
- Ability to effectively use computer software, specifically Microsoft Office Suite: Word, Excel, PowerPoint and Outlook.
- Ability to provide friendly customer service.
- Previous experience operating multiple phone lines.
Available Schedule:
- Up to 24 hours per week, with hours will varying based on operational needs and individual availability.
- Santo Center hours of operation: 8:00 AM - 5:30 PM, Monday - Friday
The anticipated hiring range for the Administrative Support Assistant position is $14.70 (first step) to $15.44 or $16.21 (second or third step). The City of Medford determines starting pay based on an evaluation of relevant education, experience, and qualifications as provided by the applicant in their application materials, alongside others who perform work of comparable character consistent with the Oregon Equal Pay Act. Three steps are included in this salary range, allowing opportunity for annual movement through the steps.
INCLUDED BENEFITS:- Oregon Public Employee Retirement System (PERS) retirement contributions paid by employer for part-time, year-round positions.
- Paid sick leave - one (1) hour accrued for every 30 hours worked.
- Access to the City's fully equipped fitness center 24/7
- Responds to requests for information from the general public, internal departments, and employees, including calls, correspondences, department surveys, distributes mail and other clerical tasks.
- Assists customers with program registrations and facility reservations.
- Takes payments and processes refunds in accordance with the department’s policies.
- Assists the customer service supervisor with various seasonal projects, events, and/or tasks.
- Must maintain confidentiality at all times.
- Effective and efficient use of office equipment, computers, and related software.
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Additional Info
Job Type : Part-time
Education Level : High School
Experience Level : Entry Level
Job Function : Administrative, Customer Service