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Administrative Support Technician - Facilities Management

Administrative Support Technician - Facilities Management


Are you an organized, detail-oriented professional who enjoys keeping operations running smoothly behind the scenes? The City of Medford is seeking an Administrative Support Technician to join our Facilities Management team. In this role, you’ll play a key part in supporting internal processes, coordinating facility-related projects, and ensuring timely completion of payroll, contracts, and reporting responsibilities.

Are you an organized, detail-oriented professional who enjoys keeping operations running smoothly behind the scenes? The City of Medford is seeking an Administrative Support Technician to join our Facilities Management team. In this role, you’ll play a key part in supporting internal processes, coordinating facility-related projects, and ensuring timely completion of payroll, contracts, and reporting responsibilities.

This position offers a dynamic work environment where no two days are exactly alike. If you're someone who thrives on variety, takes initiative, and enjoys being the go-to resource for your team, we invite you to apply and help support the essential services that keep our City facilities functioning at their best.  Go to Medfordoregon.gov to apply for this position!


Required Education and Experience:

  • Graduation from high school or GED equivalent; and
  • Four (4) years of progressively responsible experience in the principles, policies, and practices of office administration.
  • Bachelor’s degree in business management, business administration, public administration, or other specific area of study as deemed applicable may substitute for the two (2) years of experience.
Available Schedule: 
  • 8 hours daily, Monday - Friday
Compensation & Information on Benefits:

This position is part of the AFSCME employee group. 

Learn more about our benefits HERE.  

A badge labeled "Total Compensation" with checkmarks for Wages, Paid Time Off, Healthcare, and Retirement.
**Scheduled salary increases and a potential 2.5% Cost of Living Adjustment (COLA) are anticipated effective July 1, 2025**

The anticipated hiring range for the Administrative Support Technician position is $23.51 (first step) to $24.68 or $25.92 (second or third step). The City of Medford determines starting pay based on an evaluation of relevant education, experience, and qualifications as provided by the applicant in their application materials, alongside others who perform work of comparable character consistent with the Oregon Equal Pay Act. Six steps are included in this salary range, allowing opportunity for annual movement through the steps. 

Healthcare Benefits:
  • Medical, vision and dental benefits for employee and family, paid at 100% by the City with the opportunity to buy-up to a lower deductible plan
  • Life and Accidental Death and Dismemberment insurance – policy value of $50,000 paid by the City
  • Long-term disability insurance provided by the City
  • Health Reimbursement Account (HRA-VEBA) contributions provided by the City

Retirement Benefits:
  • Oregon Public Employee Retirement System (PERS) lifetime pension after retirement at no cost to employee
  • PERS is 100% fully paid as the City pays both the employer and the employee’s (6%) contributions
  • Deferred Compensation retirement plan (Section 457 Plan) for employee's retirement planning
Additional Benefits:
  • Paid vacation, sick leave, and holidays
  • Employee Assistance Program (EAP)
  • The City’s Wellness Program promotes physical, social, emotional, intellectual, financial and environmental wellness with various goals and challenges to participate in throughout the year. Employees may qualify for wellness incentives by completing milestones set within the program up to $200 annually
  • Access to the City's fully equipped fitness center 24/7

Examples of Job Duties:
Essential Functions of the Position:
  • Responds to requests for information from the public, internal departments, and employees, including calls, correspondence, customer service interaction, distributing mail, etc.
  • Performs administrative duties, processing mail, filing, processes training requests, travel expenses, etc. Uses office equipment, computers, software and programs effectively and efficiently.
  • Accurately verifies and enters employees’ scheduled hours, time off, and overtime; provides hours to the payroll department for timely processing.
  • Produces and distributes documents, extracts and compiles data for reports, processes records.
  • Uses prescribed procedures to process, distribute, record and destroy sensitive information and records; maintains and coordinates records retention activities.
  • Oversees various financial responsibilities, including accounting, purchasing, accounts payable/receivable, and purchasing card processing.  Codes and processes invoices, purchase orders, etc.
  • Acts as the technology liaison for computers and staff cell phones.
  • Administrates user access to database that tracks staff time and expenses per asset. 
  • Creates work orders for facility repairs and services.
  • Supports/assists Manager and department staff with projects, requests for proposals, capital improvements, comprehensive spreadsheets, public outreach, etc. Creates, processes, and tracks contracts.  Acts as liaison with contractors to assist with City, State and/or Federal processes.
  • Human resources liaison for personnel requisitions, hiring and promotional processes, maintains employee records, etc.
  • Reviews and works with confidential documentation.
  • Files staff training sign in sheets for required safety trainings. 
  • Trains staff on software upgrades, database changes, mobile software changes, etc.  
  • May be responsible for assisting with workload, directing tasks, training, etc. of other administrative staff.
  • May be required to drive to attend off-site meetings and run various errands.

Additional Info

Job Function : Administrative, Customer Service, Development

Experience Level : Mid to Senior Level

Education Level : High School

Job Type : Full-Time

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