Administrative Support Technician - Rogue X

Administrative Support Technician - Rogue X
Looking for a fast-paced, engaging role where no two days are the same? The City of Medford’s Parks & Recreation Department is hiring a full-time Administrative Support Technician at the Rogue X Community Complex! In this role, you’ll be the go-to person for customer interactions—whether in person, over the phone, or via email—while handling registrations, facility rentals, and administrative tasks. If you thrive in a multitasking environment, enjoy working independently while being a team player, and are ready to make an impact in a dynamic community space, we want to hear from you! Go to Medfordoregon.gov to apply for this position!
Required Education and Experience:
- Graduation from high school or GED equivalent; and
- Four (4) years of progressively responsible experience in the principles, policies, and practices of office administration.
- Bachelor’s degree in business management, business administration, public administration, or other specific area of study as deemed applicable may substitute for the two (2) years of experience.
- The Rogue X Community Complex operates seven days a week, with building hours generally ranging from 6:00 AM to 8:30 PM (Monday–Sunday).
- This position follows a 4/10 schedule (four 10-hour shifts per week), with specific workdays to be determined based on operational needs.
This position is part of the AFSCME employee group.
Learn more about our benefits HERE.


Healthcare Benefits:
- Medical, vision and dental benefits for employee and family, paid at 100% by the City with the opportunity to buy-up to a lower deductible plan
- Life and Accidental Death and Dismemberment insurance – policy value of $50,000 paid by the City
- Long-term disability insurance provided by the City
- Health Reimbursement Account (HRA-VEBA) contributions provided by the City
Retirement Benefits:
- Oregon Public Employee Retirement System (PERS) lifetime pension after retirement at no cost to employee
- PERS is 100% fully paid as the City pays both the employer and the employee’s (6%) contributions
- Deferred Compensation retirement plan (Section 457 Plan) for employee's retirement planning
- Paid vacation, sick leave, and holidays
- Employee Assistance Program (EAP)
- The City’s Wellness Program promotes physical, social, emotional, intellectual, financial and environmental wellness with various goals and challenges to participate in throughout the year. Employees may qualify for wellness incentives by completing milestones set within the program up to $200 annually
- Access to the City's fully equipped fitness center 24/7

- Processes customer transactions for entry into Rogue X, program registration and facility rentals.
- Handles and reconciles cash from daily transactions.
- Responds to requests for information from the public, internal departments, and employees, including calls, correspondence, customer service interaction, distributing mail, etc.
- Performs administrative duties, processing mail, filing, , etc.
- Produces and distributes documents, extracts and compiles data for reports, and processes records.
- Uses prescribed procedures to process, distribute, record, and destroy sensitive information and records; maintains and coordinates records retention activities.
- Accurately verifies and enters employee’s scheduled hours, time off, and overtime; provides hours to the payroll department for timely processing.
- Processes customer transactions for entry into Rogue X, program registration and facility rentals.
- Handles and reconciles cash from daily transactions.
- Responds to requests for information from the public, internal departments, and employees, including calls, correspondence, customer service interaction, distributing mail, etc.
- Performs administrative duties, processing mail, filing, , etc.
- Produces and distributes documents, extracts and compiles data for reports, and processes records.
- Uses prescribed procedures to process, distribute, record, and destroy sensitive information and records; maintains and coordinates records retention activities.
- Accurately verifies and enters employee’s scheduled hours, time off, and overtime; provides hours to the payroll department for timely processing.
- May be required to drive to Santo Community Center or to attend other off-site meetings and run various errands.
- Acts as the technology liaison, including database management.
- Supports/assists Customer Service Supervisor or other staff with special events, projects, comprehensive spreadsheets, public outreach, etc.
- Trains staff on software upgrades and database changes.
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Additional Info
Job Type : Full-Time
Education Level : High School
Experience Level : Mid to Senior Level
Job Function : Administrative, Customer Service