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Administrative Support Technician - Rogue X

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Administrative Support Technician - Rogue X

Join the team at Rogue X as an Administrative Support Technician, a full-time role with benefits at Medford’s premier community complex. In this fast-paced position, you’ll balance front-line customer service with essential behind-the-scenes administration, from program registrations and facility rentals to handling daily transactions and supporting staff operations.

 A typical day could include helping families register for activities, fielding public inquiries, or assisting with special events. If you bring strong organizational skills, attention to detail, and a customer-first mindset, Rogue X offers the chance to put your skills to work in a vibrant, community-centered environment.  Go to Medfordoregon.gov to apply for this position!


Required Education and Experience:

  • Graduation from high school or GED equivalent; and
  • Four (4) years of progressively responsible experience in the principles, policies, and practices of office administration.
    • Bachelor’s degree in business management, business administration, public administration, or other specific area of study as deemed applicable may substitute for the two (2) years of experience.
Available Schedule: 
  • The Rogue X Community Complex operates seven days a week, with building hours generally ranging from 6:00 AM to 8:30 PM (Monday–Sunday).
  • Variable hours – 8 hours per day.

Compensation & Information on Benefits:

This position is part of the AFSCME employee group. 

Learn more about our benefits HERE.  


The anticipated hiring range for the Administrative Support Technician position is $24.56 (first step) to $25.79 or $27.08 (second or third step). The City of Medford determines starting pay based on an evaluation of relevant education, experience, and qualifications as provided by the applicant in their application materials, alongside others who perform work of comparable character consistent with the Oregon Equal Pay Act. Six steps are included in this salary range, allowing opportunity for annual movement through the steps. 

Healthcare Benefits:
  • Medical, vision and dental benefits for employee and family, paid at 100% by the City with the opportunity to buy-up to a lower deductible plan
  • Life and Accidental Death and Dismemberment insurance – policy value of $50,000 paid by the City
  • Long-term disability insurance provided by the City
  • Health Reimbursement Account (HRA-VEBA) contributions provided by the City

Retirement Benefits:
  • Oregon Public Employee Retirement System (PERS) lifetime pension after retirement at no cost to employee
  • PERS is 100% fully paid as the City pays both the employer and the employee’s (6%) contributions
  • Deferred Compensation retirement plan (Section 457 Plan) for employee's retirement planning
Additional Benefits:
  • Paid vacation, sick leave, and holidays
  • Employee Assistance Program (EAP)
  • The City’s Wellness Program promotes physical, social, emotional, intellectual, financial and environmental wellness with various goals and challenges to participate in throughout the year. Employees may qualify for wellness incentives by completing milestones set within the program up to $200 annually
  • Access to the City's fully equipped fitness center 24/7
A well-equipped gym featuring weightlifting benches, dumbbells, cardio machines, and a motivational wall mural.
Examples of Job Duties:
Essential Functions of the Position:
  • Processes customer transactions for entry into Rogue X, program registration and facility rentals.
  • Handles and reconciles cash from daily transactions.
  • Responds to requests for information from the public, internal departments, and employees, including calls, correspondence, customer service interaction, distributing mail, etc.
  • Performs administrative duties, processing mail, filing, , etc.
  • Produces and distributes documents, extracts and compiles data for reports, and processes records.
  • Uses prescribed procedures to process, distribute, record, and destroy sensitive information and records; maintains and coordinates records retention activities.
  • Accurately verifies and enters employee’s scheduled hours, time off, and overtime; provides hours to the payroll department for timely processing.
  • Processes customer transactions for entry into Rogue X, program registration and facility rentals.
  • Handles and reconciles cash from daily transactions.
  • Responds to requests for information from the public, internal departments, and employees, including calls, correspondence, customer service interaction, distributing mail, etc.
  • Performs administrative duties, processing mail, filing, , etc.
  • Produces and distributes documents, extracts and compiles data for reports, and processes records.
  • Uses prescribed procedures to process, distribute, record, and destroy sensitive information and records; maintains and coordinates records retention activities.
  • Accurately verifies and enters employee’s scheduled hours, time off, and overtime; provides hours to the payroll department for timely processing.
  • May be required to drive to Santo Community Center or to attend other off-site meetings and run various errands.
  • Acts as the technology liaison, including database management.
  • Supports/assists Customer Service Supervisor or other staff with special events, projects, comprehensive spreadsheets, public outreach, etc.
  • Trains staff on software upgrades and database changes.

Go to Medfordoregon.gov to apply for this position!

Images

Additional Info

Job Type : Full-Time

Education Level : High School

Experience Level : Mid to Senior Level

Job Function : Administrative, Customer Service, Development

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