• Top 1.4% university in the world
• More research funding than all public universities in Oregon combined
• 1 of 3 land, sea, space and sun grant universities in the U.S.
• 2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties
• 7 cultural resource centers that offer education, celebration and belonging for everyone
• 100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates
• 35k+ students including more than 2.3k international students and 10k students of color
• 217k+ alumni worldwide
• For more interesting facts about OSU visit: https://oregonstate.edu/about

• Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents.

• Retirement savings paid by the university.
• A generous paid leave package, including holidays, vacation and sick leave.
• Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities.
• Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program.
• Optional lifestyle benefits such as pet, accident, and critical illness insurance, giving you peace of mind and the support you need to thrive in all aspects of your life.

• Performs numerous office and organizational support tasks, and other assigned support tasks.
• Assists with answering telephones, screening and directing calls, and taking messages.
• Provides excellent and empathetic customer service while engaging in culturally appropriate and inclusive communication.
• Assists callers and office visitors by providing accurate information and referring appropriate personnel.
• Coordinates meetings, events, and conferences to include scheduling facilities, arranging for food and/or beverage service, and preparing necessary decorations and materials. Travel/driving will be required for setting up events.
• Utilizes various software programs to create or update office manuals related to the office, programs or services, including writing, editing, proofing, and completing final drafts.
• Orders materials, supplies, publications, computers, etc., from cost-effective vendors.
• Follows OSU policies, standards, rules, and procedures and the Division’s rules and procedures as needed to perform responsibilities.
• Provides thorough, professional, and friendly customer service.
• Manages sensitive information with confidentiality and discretion.
• Troubleshoots site issues and assists clients as needed.
• Assists the Administrative Office Manager with the Extension’s civil rights obligations at the Extension Jackson County Office such as collecting data and documents from program faculty for the internal reviews, and ensuring program marketing materials are accessible and include reasonable accommodations information.
• Completes the division’s civil rights training session(s).
• Assists the Administrative Office Manager with ensuring a safe, welcoming and respectful environment to all Extension and Engagement constituents and clients.
• Assists Administrative Office Manager with day-to-day facilities and safety issues, indicates need for repairs and improvements, and works with Administrative Office Manager to coordinate with appropriate county representative.

35% – Business functions

• Processes specialized records requiring reference to numerous guides, regulations, instructions, manuals, and/or precedents; and reviews materials for proper completion and accuracy against manual and computer-generated reports.
• Processes invoices, deposits, journal vouchers, travel reimbursements, expense reports, and conducts other financial transactions. Travel/driving will be required for making deposits at a financial institution.
• Utilizes OSU digital systems for administrative and program reports.
• Utilizes technology to organize and manage digital files, websites, and other digital forms as needed to adapt to a changing technological environment.
• Serves as the point person on office and program equipment, computer, technology-related functions including, but not limited to, Zoom, DocuSign, Box, SAP Concur, and any new technology implemented.
• Ensures efficient and secure operation for office computer printers/copiers and related equipment, serves as liaison with the OSU’s Community Network.
• Accepts payments in cash, check, and digitally from public for payment of publications, conferences, workshops, services, classes, etc., and may make deposits to appropriate financial institution.

• Assists 4-H and/or other program participants and volunteer leaders with registration, payment, background checks, and provides program information and assistance.
• Assists 4-H and/or other program coordinators with scheduling, reporting, and tracking.
• Provides support for 4-H fair including judge contracts and payments, travel and hotel arrangements, registration, and other office logistical support. Travel/driving will be required to assist with 4-H fair events.
• Provides program and organizational support for in-person and remote educational programs.
• Assists programs with distributing promotional flyers, informational letters and memos, schedules of events, event programs, registrations, procedure manuals, and program calendars.
• Follows OSU and division brand guidelines, digital publishing standards and digital contact management data integrity practices for programmatic communications, marketing and engagement.
• May perform responsibilities relating to OSU relationship with County 4-H Association, where applicable: Follow OSU financial policies, standards, rules, procedures, and best practices and the Jackson County 4-H Association agreement.

• Excellent customer service skills.
• Exceptional ability to handle multiple detail-oriented tasks.
• Experience with record keeping and bookkeeping.
• A commitment to collaborative and respectful learning and working environments that are safe, inclusive, and welcoming.
• General knowledge and ability to use computers, including proficiency with information technology, professional office software, and collaborative work platforms.
• Ability to learn and adapt to using multiple forms of digital communication systems, including websites, email newsletters, social media, and other tools in a changing technological environment.
• Ability to work effectively and accurately with minimal supervision.
• Ability to engage and communicate successfully and inclusively, both in writing and verbally, with a broad and diverse audience in a culturally responsible manner.
• Ability to maintain confidentiality and professionalism.
• Ability to serve as front office resource person by responding to inquiries or requests; explaining and clarifying rules, processes, and procedures; and providing specialized information about services available.
• Ability to work as a collaborative team member.

This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.

This position requires driving a university vehicle or a personal vehicle on behalf of the university; therefore, the incumbent must successfully complete a motor vehicle history check, possess and maintain a current, valid driver’s license in their state of residence, be determined to be position qualified and self-report convictions as per University Policy 05-030.