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Utility Billing Services Technician

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Utility Billing Services Technician

Discover Medford: Employment, Applicant Support, and Benefits within Our Vibrant City

This position is open until filled with a first review date scheduled for Monday, August 3rd.  
Priority will be given to candidates who submit their application
on or before Sunday, August 2nd, at 11:59 p.m. Pacific Time.  


Are you someone who enjoys helping people, solving problems, and keeping important details organized? The City of Medford is seeking a Utility Billing Services Technician to join our Finance team and provide friendly, accurate service to customers throughout the community.

This position is a great opportunity for a customer-focused professional who communicates clearly, works confidently with numbers and technology, and takes pride in getting the details right. You’ll be part of a collaborative team that helps customers understand and manage their utility accounts while supporting the reliable delivery of essential City services.  Go to Medfordoregon.gov to apply for this position!


Required Education and Experience:

  • Graduation from high school or GED equivalent; and
  • Two (2) years of clerical, accounting, or billing experience.
Preferred Qualifications:
  • Experience processing payments.
  • Ability to proficiently use Microsoft Word and Excel.
  • Excellent written, verbal, and interpersonal communication skills.
  • Demonstrated ability to accurately count and handle money.


Available Schedules: 

  • 8 hours daily, Monday - Friday
  • Opportunity for alternate schedule after the first 90-days:
    • 9-80 (nine-hour workdays with a three-day weekend every other week)

Compensation & Information on Benefits:

This position is part of the AFSCME employee group. 

Learn more about our benefits HERE.  

The anticipated hiring range for the Utility Billing Services Technician position is $26.04 (first step) to $27.34 or $28.71 (second or third step). The City of Medford determines starting pay based on an evaluation of relevant education, experience, and qualifications as provided by the applicant in their application materials, alongside others who perform work of comparable character consistent with the Oregon Equal Pay Act. Six steps are included in this salary range, allowing opportunity for annual movement through the steps. 

Healthcare Benefits:
  • Medical, vision and dental benefits for employee and family, paid at 100% by the City with the opportunity to buy-up to a lower deductible plan
  • Life and Accidental Death and Dismemberment insurance – policy value of $50,000 paid by the City
  • Long-term disability insurance provided by the City
  • Health Reimbursement Account (HRA-VEBA) contributions provided by the City

Retirement Benefits:
  • Oregon Public Employee Retirement System (PERS) lifetime pension after retirement at no cost to employee
  • PERS is 100% fully paid as the City pays both the employer and the employee’s (6%) contributions
  • Deferred Compensation retirement plan (Section 457 Plan) for employee's retirement planning
Additional Benefits:
  • Paid vacation, sick leave, and holidays
  • Employee Assistance Program (EAP)
  • The City’s Wellness Program promotes physical, social, emotional, intellectual, financial and environmental wellness with various goals and challenges to participate in throughout the year. Employees may qualify for wellness incentives by completing milestones set within the program up to $200 annually
  • Access to the City's fully equipped fitness center 24/7
A well-equipped gym featuring weightlifting benches, dumbbells, cardio machines, and a motivational wall mural.


Images

Additional Info

Job Type : Full-Time

Education Level : High School

Experience Level : Entry Level

Job Function : Customer Service, Administrative, General

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